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Norris & Stevens is proud of its fine heritage in property management that dates back to 1966 when Dick Norris and Jack Stevens founded a company committed to improving property management reporting to owners of real estate. The growth of the Company has been dynamic, and always driven by its philosophy of "serving the interests of the client." Norris & Stevens property management is directed by a philosophy designed to maximize the property owners' returns and relieve day-to-day stress. The company collects incomes, hires contractors, pays bills and provides accurate and timely accounting. The firm cares for tenants, protects the property and its reputation, and counsels with ownership through numerous property decisions.

The Strategy

When Norris & Stevens begins a property management assignment, the strategy to serve the owner's interests follows this typical sequence:

1. Meet with the owner to determine their goals and objectives for the property. Is the asset a long-term hold, or is it being positioned for an upcoming sale?

2. Inspect the property from top to bottom, which is done annually, with our entire property management group. Prepare a written report.

3. Interview tenants to determine any concerns from their perspective. Prepare a written report.

4. Review property-related contracts and Lease Agreements presently in place.

5. Make a preliminary cost estimate of capital and maintenance items that may be required.

6. The Leasing Agent assigned to the property and the Sales Manager will prepare and submit a leasing Marketing Plan to the owner.

7. Meet with the owner to present findings, cost estimates, and the leasing Marketing Plans. A specific strategy will be recommended at this point, and Norris & Stevens and the owner mutually agree on an Operating Plan and Marketing Plan for the property.

8. Begin implementing the Operating Plan and Marketing Plan, with the priorities and costs approved by the owner.

9. Report progress at intervals as agreed upon between Norris & Stevens and the owner.