Norris & Stevens has leased up more than 72 new apartment properties since 1975, from Eugene, OR to Vancouver, WA. We understand the relationship between experience and great results.
Our service begins in the early stages, when we develop a market survey that indicates the existing strength of the market for various types of apartments and their current rents. This, along with a stabilized budget forecast, provides the developer with a view of values and a road map of “what to build.” As construction proceeds, we create an identity and a marketing plan that brings the new units at least “their share” of available renters in the market.
We foster an enthusiastic manner and a positive attitude in our residential managers and leasing agents, and we train them in the retail marketing techniques they will employ to achieve the maximum occupancy rate the market allows. Our emphasis, as in a retail setting, is on attracting the customer, serving the customer, and closing the sale.
Our Property Managers create an effective marketing campaign and place effective advertising in a variety of venues to assist marketing strategies specific to your property’s market niche, and to motivate the leasing staff.
Norris & Stevens emphasizes customer service in every aspect of property management and tenant relations. The sooner prospective residents experience our customer service orientation — from the spotless grounds at the entrance to the warm reception they receive in the leasing office — the more comfortable they are likely to feel about making a decision to lease and the sooner the occupancy of your new development is stabilized.